Cypress Resort

Where Luxury Meets Nature

Cypress Resort

Our Policies, Terms and Conditions

Effective February 1, 2026

We're grateful to welcome you as our guest. Our goal is to be as flexible and guest-first as possible — while also being responsible as a small resort with limited inventory and a team that schedules carefully around each arrival.

General Resort Policies

  • Check-in / Check-out: Check-in is at 4:00 PM, with checkout at 11:00 AM. Early check-in or late check-out is subject to availability.
  • Pets: Cypress Resort is pet-friendly and welcomes dogs and cats weighing 25 pounds or less. A pet fee is charged per animal. For the safety and comfort of all guests, pets may not be left unattended in rooms.
  • Payment: A credit card is required at check-in for incidentals.
  • Smoking: Cypress Resort is 100% smoke-free.
  • Conduct: Quiet hours are observed from 10:00 PM to 7:00 AM. We maintain a strict policy against large parties or disruptive behavior to preserve the experience of all guests.

Cancellation & Rescheduling

Based on arrival date

  • 90+ days before arrival: Cancel or reschedule with no penalty.
  • 45–90 days before arrival: A resort credit voucher equal to 50% of your stay total will be reserved for you, valid for 12 months.
  • Within 45 days of arrival: No refund or resort credit can be issued.

We understand that plans can change, and we'll always do everything we reasonably can to be accommodating. At the same time, as a small resort with limited inventory, late changes have an outsized impact on staffing and planning — so this policy helps us care for every guest well.

Our Amenities, Experiences and In-Room Dining

Please note we require 2 weeks' notice to cancel or amend orders. Due to the commitments of our partners and vendors, we are unable to issue refunds or credits for last-minute cancellations. If you need to make changes within 2 weeks of your arrival date, please .

How Transfers Work for VIP Founding Members

Founding Member stays are fully transferable. You may gift or transfer your stay to another guest by providing us the new guest's name and contact information. All cancellation timelines above still apply to the reservation.

Price Protection

As previously communicated, there is no increase in cost when you move your dates. All date moves remain subject to availability.

Operational Notes

  • Date changes are subject to availability.
  • No-shows are treated as cancellations within the innermost cancellation band.
  • Early departures are treated as cancellations and are reviewed on a case-by-case basis.
  • Resort credit vouchers, when applicable, apply to a future visit; any remaining balance after the credit is applied is due at booking.
  • Resort credit vouchers are applied first before promotional offers.